Ductless Heat Pump Installation in Duncan

How does a ductless system actually work?

A ductless mini-split moves heat between an outdoor compressor unit and one or more indoor heads through a small refrigerant line set, rather than through ductwork. Without ductwork losing heat, a ductless system gives you an efficient way to heat a room, suite or addition.

Do you need single-zone or multi-zone?

A single-zone system pairs one outdoor unit with one indoor head, suited to a single room, suite or open space. A multi-zone system runs several indoor heads from one outdoor unit, each set to its own temperature, and covers more of your home without a central ducted system. We review your home's layout and the rooms you want heated to show you which ductless configuration fits best.

How do we size your ductless system?

Winters here reach -6°C, with 2,980 heating degree-days below 18°C. We size your ductless system against those numbers and your room's insulation and windows.

Ductless installation and CleanBC rebates

When we install your ductless mini-split as a CleanBC Better Homes registered contractor, you can access CleanBC's Energy Savings Program alongside a $350 top-up in Duncan or North Cowichan. Your household income and the heating system we replace determine which rebates you can receive.

Where the indoor heads and outdoor unit go

Placement plays a key role in how well a ductless system performs. Indoors, we mount wall heads high on exterior walls where air flows freely across the room, avoiding spots directly above seating or beds. Outdoors, we place the compressor on an elevated pad or bracket in an open location. The outdoor unit needs clearance from walls, rooflines, and snow accumulation to allow proper airflow and drainage during defrost cycles. We also keep line sets short and neat, enclosing them in protective covers that match your exterior walls.

The installation process

1. 1

   Free in-home assessment — We run a heat-loss calculation, plan head placement and zones, check your electrical panel, and review your rebate eligibility.

2. 2

   Flat-rate quote — We size the system per zone and itemize the price in writing.

3. 3

   Installation — We run a refrigerant line set to each indoor head and site the outdoor unit — most single-zone jobs are finished in a day.

4. 4

   Start-up and rebate paperwork — We commission the system, walk you through it, and help you submit the CleanBC and municipal rebate paperwork.

Local conditions

We size every ductless system for Duncan's actual winter — a -6°C design temperature and 2,980 heating degree-days below 18°C. We install cold-climate-rated ductless units that hold their full heat output down to -6°C. We also confirm your CleanBC rebate eligibility during that same visit, in writing.

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