Heat Pump Service & Repair in Duncan

Does your heat pump need service?

If your heat pump short cycles, builds up ice, blows weak or warm air, shows an error code, spikes your electric bill, or makes grinding noises, call us.

Will you work on a system someone else installed?

We diagnose and repair heat pumps whoever installed them — plenty of homeowners come to us simply because their original installer has moved on or doesn't cover the Cowichan Valley. Our certified Refrigeration and Air Conditioning Mechanics complete your diagnosis and repair.

Why doesn't a repair qualify for a rebate?

CleanBC's Energy Savings Program and the Home Renovation Rebate Program exclude repairs and head additions, funding only complete new heat pump replacements. You pay for repair or maintenance visits directly, as rebates do not apply to service calls.

The service and repair process

1. 1

   Priority booking — No-heat calls get the first available slots across the Cowichan Valley.

2. 2

   On-site diagnosis — We run a full system check with electrical and refrigerant readings, and explain what we find in plain terms.

3. 3

   Up-front repair price — You approve the price before any work begins, and we carry common parts on the van.

4. 4

   Fix and verify — We complete the repair or service, check your system to spec, and verify its performance before we leave.

Local conditions

Because winter temperatures in Duncan drop to -6°C, we provide prompt fault diagnosis when your system breaks down. We check the refrigerant charge, coils, filters and defrost cycle at every seasonal service, so your system keeps its rated output through the coldest weeks. We carry common parts on the van, so most repairs finish in a single visit.

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